Daily Archives: June 9, 2009

CUSTOMER SERVICE COMEBACK

by Nissa Hanna
Like many Millennial and Xer consumers, I’m an eclectic sartorial shopper, mixing mostly moderate-priced pieces with fast fashions. I’ve come to accept that aside from the occasional splurge in a high-end store, I’m just not paying enough to get good customer service. But a recent encounter at apparel store Martin + Osa changed [...]