Category Archives: Retail

SELF-GIFTING SANTAS

by Nissa Hanna I’m not sure how it happened, but gifts for myself found their way into my shopping bags this holiday season. I checked my list twice and, nope, personal presents were nowhere to be found; but somehow I walked away with a few things that would bypass the tree and go straight to [...]

E-retailers’ delivery options are getting lost in translation

by Nissa Hanna WHAT’S HAPPENING A recent survey conducted in Britain by iForce found that shipping options are complicating online shopping. The Delivery Options survey looked at 70 top e-retailers and learned that less than 10% let shoppers choose to receive their packages in either the morning or evening (InternetRetailing.net 12.1.09). Shipping cost clarity is [...]

CHRISTMAS CREEP

by Hans Eisenbeis The last place you’ll find me on the day after Thanksgiving is the mall. I understand why retailers want to jump-start holiday spending with deep discounts and boughs of holly, but I’m not that into competitive shopping. So you’d think I’d be happy with “Christmas Creep,” the slowly expanding holiday season that [...]

Rite Aid’s reward program gives the gift of health

by Nissa Hanna WHAT’S HAPPENING At Rite Aid, shopping has healthy benefits. The retailer is testing a rewards program that compensates consumers with free health screenings in addition to traditional discounts (BuffaloNews.com 11.3.09). The “Wellness+” program lets shoppers earn points for their purchases to redeem for glucose or cholesterol readings. The screenings take place in [...]

A BRIGHT TREND IS AFOOT

by Nissa Hanna When the recession butted its ugly head into the closet, consumers developed a more finicky relationship with fashion, sending purchases into a freefall. But there’s one style staple that’s starting to bounce back: shoes. According to the New York Times, footwear has been “selling well” the past few months (11.5.09). That news [...]

Internet streaker catches media with their pants down

by Sean Captain WHAT’S HAPPENING A New Yorker purporting to be the “world’s fastest nudist” flashed across computer screens in about a dozen YouTube videos. The story was picked up by blogs Gothamist, Gawker, and the Huffington Post as well as CNN’s Anderson Cooper. The media had egg on their faces when it turned out [...]

Surprise Gift For Me picks out presents for self-gifters

by Nissa Hanna WHAT’S HAPPENING While self-gifting is all fine and good, it usually lacks one key element of gift giving: surprise. A new service, Surprise Gift For Me, is offering to be a personal wish list shopper so self-gifters can be pleasantly taken aback by their own presents. Here’s how it works: The giver/receiver [...]

Ethnic malls thrive in tough economic climate

by Kristen Acimovic WHAT’S HAPPENING Not every shopping center is a shadow of its former self. Ethnic malls — targeted retail communities that cater to specific ethnicities and cultural communities — are bucking economic trends and thriving despite the downturn. Bustling bazaars like Seattle’s Great Wall Mall, which delivers an authentic Pan-Asian experience, and Fort [...]

Podcast: How did Fashion Week fare?

Consumer strategists Barbie Casasus and Nissa Hanna break down Mercedes-Benz Fashion Week Spring 2010 and consumers’ changing mind-set toward fashion in a down economic climate. Download the podcast here: How did Fashion Week fare? 14 min., 28 sec.

Fine print meets the virtual magnifying glass at MousePrint.org

by Reed Robinson WHAT’S HAPPENING Hidden fees, unpleasant side effects and dubious ingredients are safe no more thanks to the fine-print watchdogs at Mouse Print. The site offers explanations of hundreds of product offers, promotions and packages in plain English, in an attempt to expose suspect offers on deals that are often too good to [...]

IT’S YOUR PARTY AND I’LL BUY IF I WANT TO

by Stefania Revelli Last week I made a decision: My partying days are over. At the risk of sounding like a total Debbie Downer, let me clarify. In the last six months, I’ve been invited to at least a dozen parties, but not the birthday kind. The I-started-my-own-biz-so-come-see-and-socialize-with-no-pressure-to-purchase kind, with products ranging from jewelry, clothing [...]

GS1 DataBars link shoppers to extra savings

by Nissa Hanna WHAT’S HAPPENING Watch out, single-line barcodes; GS1 DataBars will soon hit store shelves to help customers save money and prevent them from purchasing expired goods. The torqued DataBars pack extra info into two lines of barcodes, so stores can offer coupons with multiple product discounts. For example, one coupon could offer deals [...]

CUSTOMER SERVICE COMEBACK

by Nissa Hanna Like many Millennial and Xer consumers, I’m an eclectic sartorial shopper, mixing mostly moderate-priced pieces with fast fashions. I’ve come to accept that aside from the occasional splurge in a high-end store, I’m just not paying enough to get good customer service. But a recent encounter at apparel store Martin + Osa [...]

Groceries are going once, going twice — sold!

by Tim Barlow WHAT’S HAPPENING From frozen meats to breakfast cereal, cost-conscious shoppers are bidding on heavily discounted items at grocery auctions, with average savings of between 50-90% (ABCnews.com 4.2.09). Sprouting up at auction halls across the country, the gatherings put leftover and slightly damaged groceries on the auction block. Arriving from supermarkets, distribution centers [...]

MedTipster.com: Comparing prices of pharmacies

by Nissa Hanna WHAT’S HAPPENING Shoppers don’t have to spend time searching for low-cost prescriptions; beta site MedTipster can now do it for them. To find affordable meds, any consumer can enter her zip code, prescription and dosage, then the start-up site provides a list of local drugstores that sell the Rx — or its generic [...]